1. Introduction
AutoZinq (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our AI voice agent services and website.
2. Information We Collect
We collect information to provide and improve our HVAC answering and qualification services:
- Business Information: Name, email, phone number, and company details provided when booking a demo or signing up.
- End-User Interaction Data: Transcripts and recordings of conversations between our AI agent and your website visitors (homeowners).
- Usage Data: Information on how you access our dashboard and services.
3. How We Use Your Information
We use the collected data to:
- Operate and maintain the AI voice agent service.
- Qualify leads and schedule appointments on your behalf.
- Notify you of new leads via email or SMS.
- Improve the accuracy and performance of our AI models.
4. Data Sharing and Disclosure
We do not sell your data. We share information only in the following circumstances:
- With Service Providers: Third-party vendors who assist with hosting, SMS delivery, or calendar integrations.
- Legal Requirements: If required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. Contact Us
If you have questions about this policy, please contact us at support@autozinq.com.